A check call is generally a call performed by the driver to the company, at least once a day to report the dispatch status and location to the Fleet Manager or the customer. For the driver to add Check Calls, they need to have access to the TruckLogics Driver App.
When a dispatch is assigned to a driver, a notification will be sent via email, and the driver can view the dispatches assigned through the Driver App. Once the dispatch is taken, the driver can add check calls at various stages of the dispatch route, including the pickup and the delivery location. Option to add check calls offline is also available. The driver can also use the web portal to add check calls if they don’t have the TruckLogics app.
Here's how a driver can add a check call for a dispatch
The fleet manager and the customer can automatically receive notifications via email or text messages when the driver adds a check call by enabling automatic-check call notifications.
Geo-Fencing feature is also available that allows fleet managers to track dispatches in real-time. With the feature enabled, there's no need for a driver to add a check call.
You can enable the feature from Settings >> Dispatch Settings >> Freight Tracking. The feature will let you receive automatic notifications for every specific mile your truck covers during dispatch. And, before enabling this feature, make sure your drivers use a GPS enabled device.
Watch the video below and learn how to add a check call for dispatch in TruckLogics